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HowTo Add a User to Your Rapidi Account

  • On Rapidi it is possible to have a number of users assigned to the same account.
  • The first user from a company that signs up on Rapidi usually also creates an account. All services are then attached to that account.
  • If you want to have more users attached to the same account, please proceed as follows:
    1. Log in as the first user (the one that created the account) and click the utensils icon for ' Account Admin' at the top right of the page and go to 'Create User'.
    2. Fill out the form and click 'Create User'.
    3. After the user is created, you can add access for the user to your Rapidi services.
      By default, the new user does not have access to any of your Rapidi services.
      Go to Service Access (also under Account Admin) and assign the appropriate rights for the user.
    4. The user will receive an email with a link to create his password and password recovery questions.